Frequently Asked Questions
Orders are processed as quickly as possible, with processing times depending on the product and delivery location. In most cases, orders are prepared and dispatched within 1–3 business days.
Once your package has been shipped, you will receive a confirmation email including your tracking information, so you can follow your order every step of the way.
Our prices are displayed as gross prices and always include VAT (27%). You can choose between two payment options to settle your order: credit/debit card payment or bank transfer. Once your order is finalized, you will receive an email with all the essential details regarding your purchase.
Credit / Debit card:After finalizing your order, you will be redirected to the Barion platform, where your payment is processed with maximum security and at no additional cost. Accepted cards include MasterCard, Maestro, Visa, Visa Electron, as well as Apple Pay and Google Pay. No registration is required for card payments; simply provide your card number, expiration date, the 3-digit CVC code found on the back of your card, and your email address.
Bank Transfer:After placing your order, we will automatically send you an email with the order details, further instructions, and your order ID. Please make sure to include this order ID in the reference field when completing the transfer.
Account Holder: Skinlyn Kft.
IBAN number:BE27967708459973
SWIFT/BIC code:TRWIBEB1XXX
Your package will be handed over to the courier once the payment has been received. Please note that processing the transaction typically takes 1 business day.
Yes, we currently offer shipping within the European Union. Delivery times and shipping costs may vary depending on your location.
You can check the available shipping options and the applicable delivery fees for your country directly on the checkout page before completing your order.
Home Delivery by Courier Service - GLS: The GLS team will deliver your package to the address you provided. GLS will attempt to deliver the shipment to you twice. If the first delivery attempt is unsuccessful, GLS will leave a notification about the arrival of your package and the delivery attempt. In case of an unsuccessful delivery, they will contact you via the phone number you provided to arrange a second delivery time. If no arrangement can be made, GLS will attempt to deliver the package again on the next business day. If the second delivery attempt also fails, GLS will leave another notification at the delivery address, indicating the nearest collection point and the storage period during which you can pick up your package.
Within Europe, the expected delivery time is 4-5 business days. Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your shipment. If you have any questions regarding delivery, don’t hesitate to contact us!
You can track your package using the code provided in the email sent by MPL or GLS. The tracking service is available athttps://gls-group.com/GROUP/en/parcel-tracking/.